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CRM platforms

A CRM is the digital backbone of a business. We build custom systems that automate customer relationships, the sales pipeline, invoicing and analytics - without the constraints of an off-the-shelf tool.

Details

CRM platforms - რას ნიშნავს ჩვენთან

When the customer list lives in Excel and the sales history lives in a manager's memory, the business is losing information. A CRM gathers that chaos into one system: who called, what was offered, where the deal stands and who owes what. We build custom systems - not a generic product your process has to bend around, but the opposite. We start by describing how you actually work, and only then write code.

1

Process first, code second

We map your existing workflow and find where the time is being lost.

2

Roles and access

Each person sees what they need - no more, no less.

3

Integrations

Telephony, SMS, email, website enquiries and accounting all land in one place.

4

Reporting in real time

Sales funnel, individual results and forecast on a dashboard, not in a hand-built spreadsheet.

What the service covers

Capabilities

Customer database and segmentation
Sales pipeline and automation
Invoicing and financial analytics
Email and SMS marketing integration
Task and project management
API integrations (banking, postal, accounting)
Staff roles and permissions
Real-time dashboards and reporting
How we work

The process

1

Analysis

We study your business processes and requirements.

2

Architecture

We design the system structure and the database.

3

Development

We build the platform on current technology.

4

Integration

We connect external services (bank, mail, APIs).

5

Training

We teach your team how to use the system.

Frequently asked

Questions about this service

Why not just buy an off-the-shelf CRM?

If your process is standard - buy one. A custom system pays off when the business has logic a ready-made product either does not cover, or charges heavily for every month.

Where is the data stored?

On your server or in your own cloud account - you own the data.

Can we migrate an existing database?

Yes - migration from Excel, Google Sheets or another CRM is part of the project.

Who trains the team?

We run training at handover and stay on support until the team is comfortable.

Interested?

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